Support Category: Course Launch Issue Specialist Notes: For course launch issues, have them do a SystemCheck and give them the information to solv...

Support Category: Course Completion Issue Specialist Notes: For course completion issues, have them do a SystemCheck and give them the information ...

Support Category: Course | Drop/Remove Specialist Notes: User comes in and wants to have a course/training that is no longer needed to be Removed....

Support Category: Course Issue | Inactive Course Specialist Notes: Standard Response: I am sorry, but DOC administrators have advised that if...

Support Category: New Instance of Course Request Specialist Notes: If the user wishes to retake a course and receive an updated date of completio...